Returns & Exchanges
At Sugar Bunny Shop, we want you to love your sweet new finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original mailer and include the printed return authorization form inside the package.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing